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Terms of Service

Last Updated: October 1, 2025

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Welcome to Helix Biotech, Inc. (“Helix Biotech”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Use of Our Website and Services

You agree to use our website and products only for lawful purposes. You may not:

  • Violate any laws or regulations;

  • Interfere with or compromise the security or integrity of our systems;

  • Copy, modify, or resell any part of our Services except as expressly permitted.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

2. Products and Orders

All products listed on our website are subject to availability. Prices and details may change without notice.
We reserve the right to:

  • Refuse or cancel orders suspected of misuse, unauthorized resale, or reverse engineering;

  • Limit quantities purchased per person, per organization, or per order;

  • Cancel or refuse orders that violate export, IP, or usage restrictions.

You agree to provide accurate billing, shipping, and contact information.

All products are sold solely for the purchaser’s own internal use (research, testing, or manufacturing, as specified), and may not be resold, redistributed, or used to develop competing products without our prior written consent.

3. Payments

Payments must be made in full at checkout unless otherwise agreed. All transactions are processed securely.

4. Shipping

Delivery times are estimates and may vary. International buyers are responsible for applicable duties, taxes, and fees.

5. Returns and Refunds

See our Refund Policy for details.

6. Intellectual Property & Prohibited Uses

All content, designs, trade names, trademarks, logos, software, and product designs on this website and in our products are the exclusive property of Helix Biotech, Inc. or its licensors.

By purchasing or using our products or accessing our Services, you agree not to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the composition, structure, design, or underlying technology of any Helix Biotech product;

  • Copy, reproduce, modify, or create derivative works from any product, component, software, or documentation;

  • Use our products or information to develop, manufacture, or commercialize a competing product or service;

  • Remove or alter any proprietary notices, labels, or trademarks.

You acknowledge that unauthorized use, duplication, or analysis of Helix Biotech products may cause irreparable harm, and we reserve the right to seek injunctive relief and damages in addition to any other remedies available under law.

All trademarks, including Nova™, EZNano™, Twist™, and RNase Zero™, are trademarks or registered trademarks of Helix Biotech, Inc.
All rights not expressly granted are reserved.

7. Limitation of Liability

To the fullest extent permitted by law, Helix Biotech, Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are intended for research or laboratory use only unless explicitly stated.

8. Governing Law

These Terms are governed by the laws of the State of Tennessee, USA. Any disputes will be handled in state or federal courts located in Knoxville, Tennessee.

9. Changes to These Terms

We may update these Terms at any time, with the updated version posted on this page.

10. Contact Us

info@helix-biotech.com
Helix Biotech, Inc., Knoxville, TN, USA

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